Contact Info

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Phone: (262)338-2758

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Mistletoe Memories
3415 Overlook Ct.
West Bend, WI 53095


Shipping Information

Mistletoe Memories Shipping Prices

Order Amount Price
$0-55 8.05
$55-75 8.75
$75+ FREE

Prices Reflect Shipments to USA.  Please contact us for international shipping prices. Your shipping charge will be automatically calculated depending upon the total amount of your order not including tax and shipping. Please allow 2 weeks for delivery. As always, please contact us with any concerns or questions.

Free Gift Box Offer

We are now pleased to offer our internet customers free gift boxes when the total of your order is $175 or greater (before tax and shipping). We will include a gift box in your shipment for every ornament that is part of your qualifying order. We will automatically include the free gift boxes in your order so there is no need to add them to your shopping cart. Thank you for your business!

Frequently Asked Questions

  • Can I change an incorrect name on an ornament?

Yes! Simply dampen a q-tip with a dash of nail polish remover and lightly rub out the mistake. Wait approximately 2 minutes for it to dry and write the correct information on the ornament using any fine tip permanent marker (we use pilot brand). It is much easier to correct the mistake within the first 24 hours of it being personalized. After 24 hours it may be impossible to get the incorrect name off. See our video tutorial here.

  • What are the ornaments made of? If I don't store them correctly will they crumble?

Our ornaments are made of an acrylic, glue based dough that we produce ourselves. Our formula is unique and superior because it does not contain salt. Crumbling may occur in other "salt dough" type ornaments, but not with ours. Special storage of our ornaments is not necessary. Store them like you would anything else. Our dough is much lighter than most commercial clays and is very durable.

  • What kind of pen do you use to personalize?

We use a pilot or sharpie brand, fine tip permanent markers. However, any fine tip permanent marker will work.

  • Will you be coming to any craft fairs near me?

Email or call us and we'll be happy to let you know. Generally, we stay around the Midwest.

  • Can you make special ornaments that aren't in your online catalog?

Although we do not take special orders, we are very open to your suggestions to future designs. Let us know by sending us an email.